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Terms of service

§ 1. General

(1) The company sporthoch2 - manufaktur for sportswear, Rohrlochstraße 10 in 72336 Balingen, offers customers u.a. Online products for sale. First and foremost, these are products made by sporthoch2, which are made to order for the customer. For online orders and also for telephone orders, fax orders or orders by mail or e-mail resulting from our offer of the online shop, the following terms and conditions apply exclusively. Likewise, these terms and conditions apply to all special orders of any order form. In addition, the customer will receive a valid version at the time of delivery of the goods or a reference to www.voltigiershop.com / AGB's or www.sporthoch2.com/AGB`s. With acceptance of the goods these terms and conditions are accepted. The version valid at the time of the order applies.

(2) Deviating from these General Terms and Conditions, these contrary or supplementing terms and conditions are - even with knowledge - not part of the contract, unless their validity is expressly agreed in writing.

§ 2 Conclusion of contract

(1) All offers are non-binding. Technical changes and other changes, such as changes in shape, color and / or weight, are reserved to the extent reasonable. The weight and dimensions, drawings, explanations, descriptions and illustrations contained in the product descriptions are also approximate values ​​customary in the industry and therefore, as well as the delivery times stated, are not binding.

§ 3 Remuneration, delivery and shipping conditions

(1) The prices quoted are without exception gross prices, i. they include all price components including all taxes, in particular the statutory sales tax.

(2) All prices are valid, unless otherwise expressly agreed, without packaging, freight, postage and insurance. For the dispatch of goods inland and abroad, therefore, additional shipping and delivery costs. Their amount depends on the information provided in connection with the specific offer. They are to be paid in addition to the purchase price by the customer.

(3) Shipping via invoice, direct debit or cash on delivery is generally not. Unless otherwise agreed and agreed in writing, advance payment or payment via PayPal (with the specified payment offers) is deemed agreed.

(4) The type of shipment takes place, unless an express agreement with the customer has been made, according to our product.

(5) If the shipment is delayed at the request or the fault of the customer, the company sporthoch2 - manufactory for sportswear - stores the goods at the expense and risk of the customer; further rights remain unaffected.

(6) As the goods are shipped only insured, the company sporthoch2 - manufaktur für sportbekleidung- in case of damage in transit the liability to the transport company. A claim must be reported immediately by the recipient to the carrier of the shipping company and confirmed in writing. The customer is responsible for the actions of his recipient acting on his behalf. By placing an order, the customer agrees.

(7) The shipment of the purchased goods shall be made to the address specified in the online order unless another address is disclosed. If the deposited address is not correct and the goods therefore return to the company sporthoch2 - manufaktur für sportbekleidung-, this is entitled to charge the shipping costs again.

(8) EXCHANGE Again, we try to be customer-oriented and want you to have the right product at the end to make your personal best performance. We will gladly exchange standard / stock / finished goods, if you do not fit the size, or the fit is not optimal for you. Please note that any special order / individually manufactured goods are excluded from exchange. Please understand that we can not cover the shipping costs for an exchange. We treat this as a new order. The reason is that we offer you quality at a fair price and thus the prices are already fairly calculated. To avoid this in general, we offer size charts for all our products, or we can help you in advance - use the advice by phone or email. This also makes a valuable contribution to climate protection by minimizing transport routes.

§ 4 Retention of title
(1) For consumers, the company sporthoch2 - manufaktur für sportbekleidung - reserves the ownership of goods sold (reserved goods) until full payment of the purchase price. In the case of companies, the company sporthoch2 - manufaktur für sportbekleidung - reserves the ownership of the reserved goods until full settlement of all claims arising from an ongoing business relationship.

(2) The customer is obliged to treat the goods with care during the retention of title.

§ 5 Payment, due date

(1) If the customer has not paid even after 10 days, calculated from the conclusion of the contract (see § 2 GTC), he will be in default without the need for a reminder.

(2) In the event of late payment, the order for payment procedure will be initiated and the buyer will receive a negative rating. Further legal claims remain reserved.

§ 6 Cancellation, default of acceptance

If the customer unjustifiably withdraws from a given order or if he refuses to accept the delivery without authorization, the company sporthoch2 - manufaktur für sportbekleidung-, without prejudice to the possibility of asserting a higher actual damage, can pay 15% of the selling price for the processing Order costs incurred and for lost profit. However, the customer is entitled to prove that the company sporthoch2 - manufaktur für sportbekleidung - did not incur any damage at all or that it was considerably less than the lump sum.

§ 7 Warranty and Liability
(1) The product images may differ from the appearance of the delivered products, especially in terms of color and size. On all of our products offered, with a few exceptions, our company logo is appropriate, even if the figure sometimes does not show. If this is not desired for any reason, this must be stated when ordering, otherwise we can not accommodate this request. The delivered goods are considered to be in accordance with the contract, if the delivered items are those shown.
(2) If the goods are defective, then the company sporthoch2 - manufaktur für sportbekleidung-t can either rectify the defects within a reasonable time or make a replacement delivery. If the remedy of the defect does not succeed even after the second complaint or if no replacement is made within a period of four weeks from the complaint, the customer may, at his discretion, cancel the purchase or demand a reduction of the purchase price. In addition to the purchase price Ute Bächer Competition Equipment only replaces the shipping costs for the first return.
(3) The company sporthoch2 - manufaktur für sportbekleidung- warrants for the absence of defects of its product warranty for the period of one year from delivery. If the delivery is made to a company, the company makes sporthoch2 - manufaktur für sportbekleidung - guarantee for a period of 1/2 year. Excluded from the warranty are damages due to natural wear, improper use and lack of or incorrect care. Also excluded from adhesion are surface changes in glitter, i. no liability is taken for adhesion of the glittering points during washing and wearing. Even with discoloration when washing the products no liability is accepted. We accept no liability for damage resulting from washing, rubbing, perspiration or the use of perfumes / deodorants or make-up.
Sold by the meter, ie cut-off goods and custom-made products are excluded from exchange or return
(4) A removal of defects outside the company sporthoch2 - manufaktur für sportbekleidung- is excluded. In the case of a merely negligent breach of duty by us or our vicarious agents, our liability is limited to the contractually typical, foreseeable damage. A right of withdrawal due to a breach of duty by the company sporthoch2 - manufaktur für sportbekleidung-, which is not covered by the warranty for defects, exists only in the event of fault.
§ 8 Place of fulfillment and applicable law
(1) The place of performance is Balingen, or the place where the possibly controversial goods are located.
(2) If the customer does not have a general place of jurisdiction in Germany or if the domicile or habitual residence is not known at the time the complaint is filed, the exclusive place of jurisdiction for all disputes arising from this contract shall be the place of business of the company sporthoch2 - manufaktur für sportbekleidung-. As an option, the company sporthoch2 - manufaktur für sportbekleidung - is entitled to lodge a complaint at another statutory place of jurisdiction.
(3) German law applies exclusively. The validity of the UN sales law is excluded.
§ 9 Privacy
The data transmitted with the order of the buyer are processed and stored in connection with the processing of the order. The transfer of the data to third parties takes place exclusively in the context of order processing.
§ 10 Partial Invalidity (Severability Clause)
Should individual provisions of the contract with the customer including these GTC be wholly or partially invalid, this shall not affect the validity of the remaining provisions. The wholly or partially ineffective provision shall be replaced by a provision whose economic success comes as close as possible to the ineffective one.
Withdrawal
(1) The customer can revoke his / her contract explanation within 2 weeks without giving reasons in text form (for example letter, E-Mail) or by return of the thing. Here, the customer must request a return form stating the invoice number by e-mail (info@sporthoch2.com or info@voltigiershop.com) or alternatively by telephone (+ 49- (0) 7433-383374). the customer will return the article (s) according to the guidelines in compliance with the requirements.This regulation does not apply to special designs in form and in color (see also specifics under (5+8)) .The period begins at the earliest with the receipt of this instruction the timely dispatch of the revocation or the thing.
The revocation or the return is to the Fa.
sporthoch2 - manufacturer for sportswear-
Rohrlochstr. 10
72336 Balingen / Germany
to address.
(2) The revocation or return is not possible if the customer has already taken the goods in use or he has damaged the goods. In the case of an effective cancellation, the mutually received benefits must be returned. If the customer can not return the received performance in whole or in part or only in a deteriorated condition to the company sporthoch2 - manufaktur für sportbekleidung-, he / she has to pay the company sporthoch2 - manufaktur für sportbekleidung- compensation for the value. In the case of the surrender of things, this does not apply if the deterioration of the thing solely due to their examination - as it would have been possible in the store - due. In addition, the customer can avoid the obligation to pay compensation by not using the item as an owner and refraining from anything that impairs its value.
(3) When returning from a delivery of goods, the customer has to bear the costs of the return, if the delivered goods correspond to those ordered. Otherwise, the return for the customer is free. This returns policy does not apply to selective mailings, sample shipments and incorrect orders. Here the customer has to pay the shipping costs. Since the company sporthoch2 - manufaktur für sportbekleidung- can not accept non-free returns, the customer has to pay the costs of the return, even if the costs have been borne by sporthoch2.
(5) The right of revocation is excluded for goods that have been made according to the special wishes of the customer (custom-made). The return of the goods is to be made as a separately secured value shipment.
Custom-made items include all clothing items offered in the shop such as trousers, bodysuits, overalls, hairbands, suits, finished tops, start numbers except: explicit stocked items, as well as arm numbers black / white, shoes, as well as all items that are not made to order or / and customized become.
Right of withdrawal for entrepreneurs
(1) If the customer buys as an entrepreneur, he is not entitled to the right of withdrawal under § 7.
(2) Entrepreneurs must report obvious defects in writing within a period of two weeks from receipt of the goods. Otherwise the assertion of the warranty claim is excluded. Deadline is sufficient for the timely dispatch of the notice of defects. The entrepreneur bears the full burden of proof for all conditions of the claim, in particular for the defect itself, for the time of the discovery of the defect and for the timeliness of the complaint.
§ 11 appeal proceedings
The EU Commission provides a platform for out-of-court settlement. In future, consumers will be able to settle disputes in connection with their online order out of court. The dispute resolution platform can be found here: https://ec.europa.eu/consumers/odr/ Our e-mail for consumer complaints is: info@sporthoch2.com
We are a sportswear manufacturing company and the satisfaction of our customers is very important to us. In the unexpected case of dissatisfaction due to a defect, we would like to try to find a quick and mutually satisfactory solution in direct exchange by telephone / e-mail.

sporthoch2 - manufactory for sportswear-

Newsletter

Service
Dear customers!
We are a manufacturer for sportswear and manufacture your functional / acrobatic clothing in Germany itself.

Therefore, we can offer you excellent quality and best fit.
Determine your own material and color combination on many models - there are more than 1000 possibilities.
Repeat orders are possible for longtime.

We offer a printing service for clubs / groups - please contact us.
Delivery times may vary slightly - we do our best and often make the impossible possible. Contact us!
Note:
Our models are trademark protected "Ute Bächer brand models" and "sporthoch2 designs" may not be copied.

For the determination of the right size we can send you try-on models! Request fabric samples for better color / material selection.

Your sporthoch2 team
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Modern Performance and Training gear by our second brand sporthoch2 - perfect values for Fitness and Training

Find out more about us and discover more of us - in our further online presence at www.sporthoch2.com -
just click on the photo.